Think about how you shop today compared to ten years ago. The way we buy things has changed a lot, and one big reason for this is the technology stores use to ring up your purchases – the Point of Sale (POS) system. This is the software that handles your transactions and keeps track of what's selling.
As we change the way we shop, these POS systems have had to change too. But it's not just shoppers influencing this change; small store owners are also part of it. They want more from their systems. They want to run their stores better, and they want the data and tools to help them make smart choices.
That's why now is a great time to talk about the two main kinds of POS systems: cloud-based and traditional. In this article, we'll explain what these systems are and then break down the big differences between them using information from the world of retail.
Selecting the right Point of Sale (POS) system can be a source of significant stress, primarily because it's a decision you typically make once. Ensuring you make the correct choice is important because a reliable POS system serves as a vital tool for business owners, enabling them to boost sales, efficiently manage inventory, and acquire a loyal customer base.
Unsure about the differences between these systems and which one might be the better choice for your business? Let us provide some clarity!
A traditional POS, often referred to as a legacy POS, operates within closed networks and stores its data on local servers. Think of it like storing your data exclusively on your home computer, making it inaccessible from anywhere else.
On the other hand, a cloud-based POS, also known as a Mobile POS or Software as a Service POS (SaaS-POS), is web-based and relies on a cloud service for data storage. To draw a parallel with our earlier analogy, this is similar to storing your data in a place like Google Drive or Dropbox—easily shareable with others and accessible from anywhere on the internet.
Numerous aspects set these two POS types apart, and we'll dig into these comparisons shortly.
With a traditional system, you can only work with your data when you're actually at your business location. This means the owner or manager has to physically be present in their store to do things like updating the menu, checking employee work hours, or looking at sales reports.
But with a cloud system, you're not tied to one place. You can access your data from anywhere, at any time. Whether you're on a computer, tablet, phone, or laptop, if you have internet access, you're good to go. You can keep an eye on your reports in real-time and even make updates online. This gives you the freedom to manage your business remotely, without the need to be there in person for every task.
In a traditional setup where all the data is kept on local servers within a closed network, there's a bigger chance of losing everything if the system has a big problem or a bug.
But with a cloud system, things are safer. Since all your data is stored online on faraway servers, the risk of losing it is much lower. Even if something goes wrong with your system, like a crash, your data stays protected because it's automatically backed up in the cloud. And if needed, you can easily bring it back.
When it comes to traditional POS systems, you'll often find they have a hefty upfront cost. On top of that, there's an ongoing maintenance fee because you need to manually update the software right at your place of business, which takes more time and effort. Plus, if the system has a meltdown, getting it up and running again can be quite expensive.
Now, cloud-based POS is usually more budget-friendly. There are usually no big upfront fees, and you pay with a subscription model – either monthly or yearly. The good part is that the support providing the service takes care of software updates, and that's already included in your subscription.
However, the cost of your subscription can vary based on your business size, like how many stores you have, how many employees you've got, and how many devices you use. So, in the long run, it might end up being as expensive as traditional POS.
A web-based point-of-sale system that operates on the cloud is called a cloud POS. Unlike traditional systems, it does not require costly servers that must be upgraded frequently, and all payment processing and updates are done online rather than on a local computer.
Cloud POS systems can operate on various platforms such as tablets and smartphones, rather than being confined to a desktop computer at the checkout counter.
Traditional systems don't need the internet. They can work just fine even when there's no internet, and it won't disrupt the service.
The hardware in traditional systems is often pretty big, heavy, and not easy to move around. The usual size for the screen in traditional POS is about 15 inches. Some folks like this because it's not easy to steal, but for others, it's a downside because it's not easy to take with you.
In traditional POS systems, adding new stuff like features or updates can be a real headache. It's tough to change things and make the system fit your business better.
A cloud-based POS system that easily works with other tools gives businesses a big picture of what's happening and can handle more than just taking orders and payments. It makes things run smoother, gives useful information, and makes everyday business tasks simpler. This lets business owners focus on growing their business.
Since the world is getting more digital, it's really important for businesses to switch to cloud-based POS systems to stay competitive and stay in the game. So, businesses should think about the good things these systems can bring and make the switch for long-term success and growth.